Account deletion recovery

Account deletion recovery

How Aretic collects, uses, and protects member information, Apple Health data, direct connection data from WHOOP and Strava when connected, product-label facts, community login metadata, and support submissions across aretic.app, api.aretic.app, the Aretic community, and the iPhone app.

🌐 British English

6. Retention

If you request scheduled account deletion, we place the account into a pending-deletion state for 14 days before permanent removal. During that period, active sessions are revoked and new sign-in is blocked. You can request recovery before the deadline by emailing support@aretic.app. Some limited records may still be retained when required for security, billing, fraud prevention, or legal compliance. A verified product-label fact may remain available to Aretic and CraveTwist only when it has been fully de-identified and is independently useful product data; the member evidence, media, OCR, meal, and account links are deleted with the account.

8. Deletion and billing

Account deletion and subscription cancellation are separate. Deleting your Aretic account does not automatically cancel App Store billing. If you subscribed through Apple, you must manage or cancel the subscription through Apple's subscription settings.